Terms of service

ENOVA TERMS OF SERVICE

Effective Date: August 31, 2026

IMPORTANT LEGAL NOTICE — PLEASE READ CAREFULLY

THESE TERMS INCLUDE A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER FOR CERTAIN U.S. DISPUTES. THEY MAY AFFECT YOUR RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. PLEASE READ SECTION 20. YOU MAY OPT OUT OF ARBITRATION WITHIN 60 DAYS AS DESCRIBED IN SECTION 20.10.

Nothing in these Terms excludes or restricts a consumer right, warranty, remedy, forum, or protection that cannot lawfully be excluded or restricted.

1. Agreement to Terms

These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," or "Customer") and Enova ("Enova," "we," "us," or "our"), the merchant operating https://enovanow.com (the "Website"). They govern access to and use of the Website and all related content, features, customer services, and commerce services that link to these Terms (collectively, the "Services").

By accessing or using the Services, creating an account, submitting an order, or affirmatively accepting these Terms, you acknowledge that you have read and agree to them and to policies incorporated by reference, including our Privacy Policy and Shipping, Returns, and Refunds Policy.

IF YOU DO NOT AGREE, DO NOT USE THE SERVICES OR PLACE AN ORDER.

1.1 Changes to These Terms

We may update these Terms to reflect changes in the Services, business practices, law, or security requirements. Updated Terms become effective when posted unless a later date is stated. Changes will not retroactively alter a dispute or obligation that arose before the change where doing so would be unlawful.

Where required, we will provide notice of material changes. Material changes to Section 20 are also governed by Section 20.12. Continued use after the effective date constitutes acceptance to the extent permitted by law; a separate affirmative acceptance will be requested where required.

2. Eligibility and Accounts

2.1 Eligibility

By using the Services or placing an order, you represent that:

You are at least 18 years old or the age of majority where you live;
You have legal capacity to enter into a binding agreement;
You are not prohibited from using the Services under applicable law; and
Information you provide is accurate and complete.

A minor may browse the Website only with appropriate parental or guardian supervision and may not place an order independently.

2.2 Account Registration and Security

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for activity conducted through the account, except to the extent caused by Enova's breach or otherwise allocated by law.

You agree to provide current information and promptly notify support@enovanow.com of suspected unauthorized access. We may require a password reset, temporarily restrict access, or suspend a compromised account to protect you and the Services.

3. Permitted Use and Restrictions

3.1 Limited Permission

Subject to these Terms, Enova grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable permission to access and use the Services for lawful personal purposes.

3.2 Prohibited Conduct

You must not:

Use the Services unlawfully or violate another person's rights;
Copy, reproduce, republish, sell, or commercially exploit the Services or Content without authorization;
Scrape, harvest, crawl, or automatically extract information except through a public interface or with written permission;
Circumvent access controls, rate limits, robots instructions, or security measures;
Attempt unauthorized access to an account, system, network, or data;
Introduce malware or harmful code;
Interfere with Website operation or another user's access;
Impersonate another person or misrepresent an affiliation;
Send spam or unauthorized promotions through the Services;
Reverse engineer software except to the limited extent that applicable law expressly permits and does not allow restriction;
Remove proprietary notices;
Use the Services to develop a competing database or service through unauthorized extraction; or
Purchase products for unauthorized resale or fraudulent activity.

We may investigate suspected violations and restrict access where reasonably necessary. Enforcement does not limit other lawful remedies.

4. Intellectual Property and User Content

4.1 Enova Content

The Website and its text, graphics, photographs, video, designs, logos, interfaces, software, compilations, and other material (collectively, "Content") are owned by Enova, its licensors, or other providers and are protected by applicable intellectual-property laws.

The Enova name, logos, product names, trade dress, and slogans are trademarks or other protected identifiers of Enova or their respective owners. No trademark license is granted except for the limited right to identify genuine Enova products in a truthful and lawful manner.

4.2 User Content

You may be able to submit reviews, comments, photographs, videos, testimonials, suggestions, or other content ("User Content"). You retain ownership of your User Content.

By submitting User Content, you represent that you have the rights needed to submit it and that it does not violate law, these Terms, or another person's intellectual-property, privacy, publicity, or other rights.

You grant Enova a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, adapt for formatting, display, distribute, and use the User Content to operate, improve, and promote the Services and Enova products. This license lasts for as long as reasonably necessary for those purposes, subject to applicable law and any written campaign terms presented when the content is collected.

Where permitted, you authorize Enova to display the name or account identifier submitted with a public review. You may request removal from future Website display or marketing by contacting support@enovanow.com, although prior lawful uses, archived materials, legal records, and third-party resharing may not be fully reversible.

We may moderate or remove User Content that violates these Terms, law, platform rules, or safety standards. We are not obligated to publish every submission.

4.3 Copyright Complaints

If you believe Website content infringes your copyright, send a notice to legal@enovanow.com containing:

Identification of the copyrighted work;
Identification and location of the allegedly infringing material;
Your contact information;
A statement of good-faith belief that the use is unauthorized;
A statement, under penalty of perjury, that the notice is accurate and you are authorized to act; and
Your physical or electronic signature.

Submitting a knowingly false claim may create liability. This contact method does not by itself represent that Enova has registered a DMCA agent with the U.S. Copyright Office.

5. Products, Prices, Promotions, and Orders

5.1 Product Information

We make reasonable efforts to describe and display products accurately. Colors and appearance may vary by screen, lighting, manufacturing tolerances, materials, or packaging updates. Product information may change, but we will not knowingly substitute a materially different product without providing any choice required by law.

Always review the physical product, label, instructions, warnings, compatibility information, and packaging before use. If Website information materially conflicts with the delivered product, contact support@enovanow.com before use.

We may correct errors, update descriptions, discontinue products, or limit quantities. If an error affects an order already submitted, we will provide notice and any cancellation or refund right required by law.

5.2 Prices, Taxes, and Availability

Prices are displayed in the currency shown at checkout and may change before an order is accepted. Taxes, shipping, duties, and fees are added where applicable unless expressly included.

Products and promotions are subject to availability. If an accepted item becomes unavailable, we may cancel that item and refund the amount paid, or offer a lawful alternative that you may reject.

5.3 Order Acceptance

An automated confirmation acknowledges receipt of an order but does not necessarily mean acceptance. We may hold, reject, or cancel an order because of:

Unavailability;
A material pricing or description error;
Payment failure;
Suspected fraud or unauthorized use;
An address or legal restriction;
Quantity limits or suspected unauthorized resale; or
A technical or operational failure.

If we cancel after charging you, we will refund the affected amount.

5.4 Personal Use and Resale

Unless we authorize otherwise in writing, products are offered for personal or household use. You may not falsely represent affiliation with Enova, alter or remove product identifiers, sell counterfeit products, or use Enova branding in a misleading way.

We may limit quantities or reject orders reasonably believed to involve unauthorized commercial resale, fraud, market manipulation, or circumvention of purchase limits. Lawful transfer of a genuine product remains subject to applicable law.

For wholesale inquiries, contact wholesale@enovanow.com.

5.5 Promotions

Unless the promotion states otherwise, a promotional code:

Has no cash value;
Is non-transferable;
Applies only during the stated period and while supplies last;
Cannot be combined with another offer;
Does not apply retroactively; and
May be limited per customer, household, account, address, or order.

We may cancel a promotion affected by fraud, abuse, error, or illegality, but will honor rights that arose before cancellation where required.

6. Subscriptions and Recurring Orders

This section applies only if Enova offers a subscription, auto-replenishment, or other recurring-order program.

6.1 Enrollment

Before enrollment, we will disclose the material recurring terms presented at checkout, including the product, price, billing frequency, renewal nature, minimum commitment if any, and cancellation method.

By affirmatively enrolling, you authorize recurring charges to the payment method you provide until cancellation. Silence or failure to reject an offer does not by itself authorize enrollment.

6.2 Billing

Charges are processed on or around the dates disclosed during enrollment. You authorize reasonable retry attempts after a failed payment. We may notify you to update the payment method, pause fulfillment, or cancel the subscription if payment remains unsuccessful.

We will not send an unpaid consumer subscription balance to collections unless there is a valid debt and doing so complies with applicable law.

6.3 Price and Material-Term Changes

We may change subscription prices or other material terms after providing notice required by law. A change will apply no earlier than the renewal specified in the notice. Where required, we will obtain renewed consent. You may cancel before the change takes effect.

6.4 Cancellation

You may cancel using the online account or subscription portal, when available, or by emailing support@enovanow.com. Cancellation must be submitted before the next processing cutoff shown in your account or subscription notice. We generally request at least 48 hours before the next scheduled processing date so fulfillment can be stopped, but this operational request does not eliminate a cancellation right provided by law.

Cancellation stops future renewals. An order already processed may need to be handled under our cancellation or return policy. We will provide a cancellation method that is reasonably accessible and will comply with applicable automatic-renewal laws.

6.5 Suspension or Termination

We may pause or cancel a subscription because of payment failure, product discontinuation, fraud, abuse, legal restriction, or a material breach. We will provide any notice, refund, or remedy required by law.

7. Payment

7.1 Payment Methods

We accept payment methods displayed at checkout. By submitting a payment method, you represent that you are authorized to use it and authorize the applicable charge for the order or recurring transaction you approved.

Payment processing is handled by Shopify, Shopify Payments, or another provider identified at checkout. Their terms and privacy notices may apply. Enova generally receives tokenized or limited payment information rather than complete card details.

7.2 Authorization and Capture

We may request an authorization hold when an order is placed and capture payment at the time disclosed during checkout or fulfillment. You agree to pay the displayed total, including authorized taxes, shipping, and fees.

7.3 Failed or Reversed Payments

If payment fails, is reversed, or is reasonably suspected to be unauthorized, we may pause or cancel the order, request another payment method, or restrict the account. Any collection activity will be limited to a valid amount owed and conducted in accordance with law.

8. Shipping and Delivery

Shipping and delivery are governed by the Enova Shipping, Returns, and Refunds Policy, incorporated by reference.

In summary:

Shipping methods, costs, and estimates are shown at checkout;
Processing and delivery dates are estimates unless expressly guaranteed;
International orders may incur duties, taxes, and customs charges;
Customers must provide accurate addresses; and
Damage, loss, or delivery issues should be reported promptly.

Risk of loss passes as stated in the Shipping, Returns, and Refunds Policy and applicable law. Nothing in these Terms overrides a mandatory rule under which risk remains with the merchant until the consumer or a designated person takes physical possession.

9. Returns and Refunds

Returns, refunds, cancellations, defects, and shipping errors are governed by the Enova Shipping, Returns, and Refunds Policy, incorporated by reference.

Eligibility may depend on timing, condition, product category, and statutory rights. Products may need to be unused and in original packaging for a voluntary return, but those conditions do not limit remedies for a defect, misdescription, non-conformity, or Enova error.

Refunds are generally issued to the original payment method after approval and may require additional processing time by the payment provider.

10. Product Use, Safety, and Informational Content

10.1 Follow Product Instructions

Use each product only for its intended purpose and in accordance with labels, manuals, warnings, age restrictions, compatibility requirements, and safety instructions. Stop using a product and seek appropriate professional help if it appears damaged, unsafe, or causes an adverse reaction or safety incident.

10.2 No Professional Advice

Unless a product page expressly states otherwise, general Website content is provided for informational purposes and is not medical, veterinary, legal, financial, engineering, or other professional advice. Consult an appropriately qualified professional when your circumstances require one.

10.3 Results and Testimonials

Reviews, testimonials, demonstrations, and before-and-after material describe individual experiences or illustrative uses. They do not guarantee a particular outcome. Results may vary based on the product, user, environment, installation, maintenance, and other factors.

10.4 Product Safety and Compatibility

You are responsible for reviewing disclosed ingredients, materials, dimensions, compatibility, age guidance, warnings, and operating requirements before use. This does not exclude Enova's responsibility for a defect, inadequate warning, misdescription, or mandatory product-safety obligation.

Report a suspected safety issue to support@enovanow.com and retain the product and packaging if safe to do so.

11. Warranties and Disclaimers

11.1 Website and Service Disclaimer

To the maximum extent permitted by law, the Website and Services are provided on an "as available" basis. Enova does not warrant that every feature will be uninterrupted, error-free, or compatible with every device.

11.2 Product Warranties

To the maximum extent permitted by law, Enova disclaims implied warranties that may lawfully be disclaimed. However, this disclaimer does not exclude:

An express written warranty provided with a product;
A warranty from the manufacturer;
A statutory warranty or consumer guarantee that cannot be waived;
Rights concerning defective, unsafe, misdescribed, or non-conforming goods; or
Liability that applicable law prohibits us from excluding.

11.3 No Additional Warranty from Advice

Informal advice or information does not create an additional warranty unless Enova expressly confirms it in writing. This section does not excuse a false statement, misleading representation, or binding product description.

11.4 Third-Party Services

Enova does not control an independent third-party website, platform, product, or service linked from the Website. Your use of it is governed by its own terms. This disclaimer does not apply where Enova is legally responsible for selecting or integrating the third party.

12. Limitation of Liability

12.1 Excluded Damages

To the maximum extent permitted by law, Enova and its affiliates, personnel, agents, suppliers, and licensors (collectively, the "Enova Parties") will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data, arising from the Services or products.

This exclusion applies only to the extent legally permitted and does not apply to damages that applicable law requires Enova to cover.

12.2 Liability Cap

To the maximum extent permitted by law, the aggregate liability of the Enova Parties arising from a product, order, or the Services will not exceed the lesser of:

US $1,000 or the equivalent in local currency; or
The amount you paid Enova during the 12 months immediately before the event giving rise to the claim.

12.3 Non-Excludable Liability

Sections 12.1 and 12.2 do not limit liability where limitation is prohibited, including, as applicable:

Fraud or fraudulent misrepresentation;
Willful misconduct or gross negligence;
Death or personal injury caused by negligence;
Mandatory product liability;
A breach of non-waivable consumer guarantees; or
Any other liability that cannot lawfully be limited.

12.4 Jurisdictional Differences

Some jurisdictions do not allow certain exclusions or caps. In those jurisdictions, liability is limited only to the maximum extent permitted by law.

13. Indemnification

To the extent permitted by law, you agree to indemnify the Enova Parties against third-party claims, losses, and reasonable costs arising directly from:

Your unlawful misuse of the Services;
Your material breach of these Terms;
User Content that infringes another person's rights;
Your fraud or willful misconduct; or
Unauthorized commercial resale involving false or misleading Enova branding.

This obligation does not require you to indemnify an Enova Party for its own negligence, misconduct, defective product, or legal violation. Enova will provide reasonable notice of a covered claim and may control the defense, while considering your legitimate interests. Consumer indemnification is further limited by applicable law.

14. Third-Party Services and Social Platforms

The Services may contain links to or integrations with independent third parties. Enova does not control their content, availability, security, or privacy practices. Review their terms before using them.

Enova's pages on social networks are also subject to the platform's terms and privacy practices. Statements made by other users do not necessarily represent Enova.

15. Privacy and Data Protection

Enova's collection and use of Personal Information are described in the Enova Privacy Policy, incorporated by reference.

Using the Services acknowledges receipt of the Privacy Policy; it does not constitute consent where privacy law requires a separate affirmative choice. Cookie, advertising, email, and SMS choices are managed as described in the Privacy Policy and applicable consent interfaces.

16. Electronic Communications and SMS

16.1 Electronic Records

You consent to receive order confirmations, account notices, agreements, disclosures, and other service communications electronically, subject to your right to request another format where applicable law requires one. Electronic communications satisfy writing requirements to the extent permitted by law.

16.2 SMS Messages

If you expressly opt in to SMS, Enova may send the categories of messages disclosed at enrollment, such as order updates, support messages, or marketing.

Marketing consent is not a condition of purchase;
Message frequency varies;
Message and data rates may apply;
Reply STOP to opt out of marketing texts;
Reply HELP or contact support@enovanow.com for assistance; and
Transactional messages may continue where requested or legally permitted.

You represent that you control the number provided and will update Enova if the number changes. Additional SMS-program terms presented at enrollment also apply.

17. Suspension and Termination

17.1 Term

These Terms apply from your first use of the Services and continue while you use them or have an active account, order, or subscription.

17.2 Ending Use

You may stop using the Services and may request account closure through support@enovanow.com. Ending use does not cancel an order or subscription unless you complete the applicable cancellation process, and it does not eliminate obligations already incurred.

17.3 Suspension or Termination by Enova

We may restrict, suspend, or terminate access when reasonably necessary because of:

A material breach of these Terms;
Fraud, abuse, security risk, or unauthorized activity;
Failure to pay a valid amount owed;
Unlawful, threatening, or harassing conduct;
Unauthorized resale or infringement; or
A legal or regulatory requirement.

Where appropriate and legally required, we will provide notice and an opportunity to remedy the issue. We may act immediately to address fraud, security, safety, or legal risk.

17.4 Effect

Termination ends the right to use the affected Services. Provisions concerning intellectual property, payment obligations, warranties, liability, disputes, and other terms that should reasonably survive will survive.

Account information will be retained or deleted according to the Privacy Policy and applicable law, not automatically erased merely because access ends.

18. Governing Law

Except where mandatory local law applies, these Terms and non-arbitrable disputes are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

The Federal Arbitration Act governs Section 20. A consumer retains the protection of mandatory law in the country, state, province, or territory of residence where that protection cannot be waived by contract.

19. Regional Consumer Rights

19.1 European Economic Area and United Kingdom

EEA and UK consumers may have rights including:

A 14-day cancellation period for qualifying distance purchases;
Remedies for goods that are faulty, misdescribed, or non-conforming;
Protection against unfair contract terms; and
The right to bring claims in a legally available local forum.

Exceptions may apply to personalized, perishable, unsealed hygiene, and other legally excluded goods. The Enova Shipping, Returns, and Refunds Policy provides additional details.

The former European Commission Online Dispute Resolution platform has been discontinued. Information about consumer redress and recognized dispute-resolution bodies is available at https://consumer-redress.ec.europa.eu/.

19.2 Canada

Canadian federal and provincial consumer laws may limit warranty exclusions, liability terms, arbitration, governing law, and venue. Quebec consumers retain all protections that cannot be waived under Quebec law.

19.3 Australia

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Consumers may be entitled to replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage, and to repair or replacement where goods fail to be of acceptable quality and the failure is not major.

19.4 New Zealand

New Zealand consumers retain rights under the Consumer Guarantees Act 1993 and other applicable law, including guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

19.5 United States

State law may provide additional warranty, privacy, automatic-renewal, cancellation, or consumer-protection rights. Nothing in these Terms waives a right that cannot be waived under applicable state or federal law.

20. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT APPLIES TO U.S. DISPUTES ONLY TO THE EXTENT PERMITTED BY LAW. IT REQUIRES MOST COVERED DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL ARBITRATION AND INCLUDES A CLASS-ACTION WAIVER.

20.1 Agreement to Arbitrate

Except for the matters in Section 20.9 and subject to Section 20.13, you and Enova agree that a dispute, claim, or controversy arising from or relating to these Terms, the Services, or an Enova product (a "Dispute") will be resolved by final and binding individual arbitration rather than a court trial.

YOU AND ENOVA EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION FOR A COVERED DISPUTE.

20.2 Informal Resolution

Before filing arbitration, the claimant must send a written notice and allow 60 days for informal resolution. A customer notice may be sent to legal@enovanow.com with the subject Notice of Dispute.

The notice should include:

Name and contact information;
Relevant account or order number;
Description of the Dispute;
Supporting documents reasonably available; and
Specific relief requested.

Enova will send its notice to the contact information associated with the relevant account or order. During the 60-day period, both sides will attempt in good faith to resolve the Dispute. A limitations period is tolled during this required informal period to the extent permitted by law.

20.3 Arbitration Administrator and Rules

Unresolved Disputes will be administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules. Rules, forms, and fee information are available at https://www.adr.org/rules-forms-and-fees/consumer/.

If the AAA cannot or will not administer a Dispute, the parties will attempt to select a comparable administrator. If they cannot agree, a court with authority may appoint one under applicable law.

20.4 Hearing Format and Location

A claim may be resolved through documents, telephone, video, or an in-person hearing as permitted by the AAA rules. An in-person consumer hearing will take place in the county or comparable geographic area where the consumer resides, unless both sides agree otherwise.

20.5 Fees

Arbitration fees are allocated under the AAA Consumer Arbitration Rules, consumer due-process standards, and applicable law. Enova will pay the amounts the business is required to pay. The consumer will not be required to pay more than the amount permitted by the applicable consumer fee schedule, and a fee waiver may be available through the administrator.

Each side bears its own attorneys' fees unless a statute, these Terms, or the arbitrator permits an award. The arbitrator may reallocate fees for a claim brought in bad faith or for an improper purpose, but only as permitted by law and the applicable rules.

20.6 Individual Relief and Class-Action Waiver

Each party may bring a covered claim only in an individual capacity. The arbitrator may award declaratory or injunctive relief only to the extent necessary to resolve the individual claimant's Dispute, unless applicable law requires otherwise.

If a court finally determines that a particular request for public injunctive or other non-waivable relief cannot be arbitrated on an individual basis, that request will be severed and decided by the court after the arbitrable claims are resolved, unless law requires a different sequence.

20.7 Time Limits

A Dispute must be brought within the time allowed by applicable law. These Terms do not shorten a statutory limitation period that cannot lawfully be shortened.

20.8 Federal Arbitration Act

The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of this arbitration agreement. The arbitrator may award any individual remedy available in court and will issue a reasoned decision when the applicable rules require one.

20.9 Exceptions

Either party may:

Bring an eligible individual claim in small-claims court, provided it remains there;
Seek temporary or preliminary relief in court to protect intellectual-property rights, security, or safety pending arbitration;
Report a matter to the Federal Trade Commission, a state attorney general, or another government authority; or
Pursue a claim in court where applicable law prohibits mandatory arbitration.

20.10 Arbitration Opt-Out

YOU MAY OPT OUT OF SECTION 20 WITHIN 60 DAYS AFTER FIRST ACCEPTING THESE TERMS.

Send an email to arbitration-optout@enovanow.com with the subject Arbitration Opt-Out and include:

Full name;
Mailing address;
Email address and telephone number associated with the order or account;
Date you first accepted the Terms; and
A clear statement that you opt out of the arbitration agreement.

A timely and complete opt-out means neither side will be bound by Section 20 for Disputes between them, but all other Terms remain effective. Enova will not penalize you for opting out.

20.11 Severability and Survival

If part of Section 20 is unenforceable, it will be severed to the minimum extent necessary and the remainder will continue, unless the unenforceable portion defeats the essential purpose of individual arbitration for the specific Dispute. Section 20 survives termination of the relationship.

20.12 Future Changes to Arbitration

If Enova materially changes Section 20 after your first acceptance, you may reject the change within 30 days after notice by emailing legal@enovanow.com. Rejecting a future change does not reject the version previously accepted or revive a prior version where law requires otherwise.

20.13 Jurisdictional Exceptions

Section 20 does not apply where mandatory law makes it unenforceable, including to the extent applicable for consumers in the EEA, UK, Quebec, Australia, New Zealand, or another protected jurisdiction. Those consumers may use forums available under local law.

21. Venue for Non-Arbitrable Disputes

For a U.S. Dispute not subject to arbitration, and except where mandatory law provides otherwise, the parties consent to the state and federal courts located in Delaware.

A consumer may bring a claim in another court where applicable law grants a non-waivable right to do so. Nothing in this section prevents an eligible small-claims action or a complaint to a regulator.

22. General Provisions

22.1 Entire Agreement

These Terms and incorporated policies constitute the agreement concerning the Services and supersede prior communications about the same subject, except for an express written warranty or separate agreement that states it controls.

22.2 Severability

If a provision is invalid or unenforceable, it will be modified or severed to the minimum extent necessary, and the remainder will continue, subject to Section 20.11.

22.3 No Waiver

Failure to enforce a provision is not a waiver. A waiver must be express and applies only to the specific instance stated.

22.4 Assignment

You may not assign these Terms without Enova's written consent. Enova may assign them to an affiliate or successor in connection with a merger, financing, reorganization, or sale, subject to applicable notice and consumer rights.

22.5 Force Majeure

Neither party is responsible for delay caused by an event outside reasonable control, including natural disasters, extreme weather, war, terrorism, epidemic, labor disruption, transportation failure, government action, utility failure, or telecommunications outage. This does not excuse payment already due or eliminate a mandatory cancellation, delivery, or refund right.

22.6 No Third-Party Beneficiaries

These Terms do not create third-party beneficiary rights except where they expressly state otherwise.

22.7 Notices

Legal notices to Enova may be sent to legal@enovanow.com. Arbitration opt-outs must use the method in Section 20.10. Customer-service communications should be sent to support@enovanow.com.

We may send notices to the email or postal address associated with your account or order, or post general notices on the Website where legally sufficient.

22.8 Interpretation

Headings are for convenience. "Including" means "including without limitation." These Terms will not be construed against a party merely because that party drafted them. A consumer receives the interpretation required by applicable consumer law.

22.9 Relationship

The parties are independent contracting parties. These Terms do not create a partnership, employment, franchise, agency, or joint venture.

22.10 Language

The English version controls to the extent permitted by law. A mandatory local-language requirement or legally controlling translation will prevail where applicable.

23. Contact Information

For questions about these Terms or the Services:

Customer Service
Email: support@enovanow.com
Website: https://enovanow.com

Legal Notices
Email: legal@enovanow.com

Arbitration Opt-Outs
Email: arbitration-optout@enovanow.com

Wholesale Inquiries
Email: wholesale@enovanow.com

ACKNOWLEDGMENT

BY USING THE SERVICES, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS, SUBJECT TO RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

END OF TERMS OF SERVICE